Johnphillips.in assures you to use the fastest, safest, and most reliable method possible for sending your products. We have tied up with reputed courier companies to ensure safe and timely delivery of your products.
How much are the shipping charges?
We Provide Free Shipping on all Orders.
Cash-on-Delivery within India :
We offer Cash-On-Delivery (COD) facility within India.
What is the estimated delivery time?
We usually deliver in 7-8 working days.
To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
1. Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
2. Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
3. Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change.
Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service email us at email@example.com , mentioning your order number.
Note: With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How can I track my order details?
All johnphillips.in items are delivered through reputed courier partners - who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners.
What if my order does not arrive on time?
If for some reason you don't receive the delivery in time or cannot locate it with the tracking information provided, kindly contact us at firstname.lastname@example.org
What if my prepaid order doesn’t get delivered?
If for some reason, for eg - Mistake in address, wrong phone number, receiver not available during delivery or customer refusing a damaged/tampered parcel. JohnPhillips.in will return the full amount within 10 business days.
We accept payment through Net Banking, all major Credit Cards, Debit Cards, Demand Draft, Cheque and Cash-on-Delivery. Cash-on-Delivery (COD) is available only in select cities. With COD you shall be required to pay cash on delivery of the goods you ordered.
● The above time lines for shipping and delivery are subject to change without notification.
● We are not liable for delay in delivery caused due to Operational limitations of our Logistics Partners, Unavailability of recipient.
● Orders are strictly delivered to the person it is intended for, delivery could be done to family members upon verification.